Contact
Questions, support or reports about Surprivo.
Last updated: October 16, 2026
Get in touch
Surprivo lets you create personal digital cards for a friend, your partner or your family. It is provided by Uğur Yeşilbaş, a sole proprietorship (Paydaai).
- Email: info@paydaai.com
- Web: surprivo.com
What you can write to us about
- Technical problems with a card (for example, you paid but the card didn’t unlock)
- Reporting inappropriate content
- Deleting a card and personal data requests (KVKK / GDPR)
- Partnerships and suggestions
Payments and invoices
Payments, invoices and refunds are handled by Paddle. For anything about your order, use the link in your order confirmation email or visit paddle.net.
Response time
We usually reply within 1–3 business days.
Contact
For questions, requests or reports: info@paydaai.com
Surprivo is operated by Uğur Yeşilbaş (Paydaai), a sole proprietorship.